Frequently asked questions

Yes. They are two divisions under Bound Kollective. You can use one without the other, or both where an organisation needs its internal systems and its website handled by the same team.

Networks and Wi-Fi, Windows Server and Microsoft 365 environments, Google Workspace, device management, CCTV, access control and biometrics, servers, and cloud or hosting setups. Work ranges from a single assessment to design, implementation, remediation and ongoing management.

Yes. Remediation is a large part of the work: we assess what is in place, document it, and correct misconfiguration, undocumented changes and fragile setups without starting over unless that is genuinely the better option.

Much of the configuration, administration and support work is done remotely. Physical installations and site assessments are done on-site where a project requires it.

Yes. After implementation or remediation we can manage the environment on an agreed scope, including user and device administration, monitoring, changes and troubleshooting.

ICT work is scoped per project because environments differ. An initial assessment defines the work, and you receive a written scope and quote before implementation starts.

A template-based website starts from a professionally designed layout that we then customise with your brand, content, images, and contact details. You get the polish of a custom design without the timeline or cost of a fully custom build.

No. Each template is customised with your brand colours, typography, imagery, and copy. Two businesses choosing the same template end up with sites that feel distinct because the content and identity are entirely yours.

Yes. Brand colours, imagery, content, and contact details are all part of the standard customisation included in every package.

Yes. Additional pages can be added to any package and are quoted from R1,500 per page depending on complexity.

If you chose the monthly option, the build portion is paid off after 12 months. From there you only pay an annual renewal from R1,500 per year, covering hosting, domain renewal, basic uptime check, and annual admin.

Updates are not included after final approval. Post-approval changes are billed as transparent change requests from R400 per request.

A revision round is one consolidated set of feedback submitted at the preview stage. Each package includes a set number of revision rounds before final approval.

Yes. Structural template changes and custom functionality are quoted separately so the scope and price stay clear.

Hosting for the first 12 months is included in your package. After that, hosting is covered by your annual renewal from R1,500 per year.

Branded email is not included in the standard packages but can be added on quote, or set up on your preferred provider.

No. The entire process is designed to be remote, structured, and asynchronous. No in-person meetings are required.

You own your content, brand assets, and domain. The template framework is licensed for your use as part of your package.

Most projects go live within 2 to 4 weeks from the date all content is received, depending on the package and revision turnaround.